Wow, had an interesting powwow with ATT.... We are one of the few remaining "unlimited everything" plan holders, and apparently ATT is working hard to end those.
My granddaughter is on my plan, and was due for an upgrade. She wanted a fancy new phone that was going to be $199 with a 2 year contract.
The ATT dude tried to talk us into the "Next" plan, where we paid only $27 up front, and $27 a month for 24 months. That means we pay the FULL PRICE of the $600 phone ON TOP of our current plan. When I resisted, he said he could save me that much money by switching us from our unlimited plan to their shared data plan.
Then it got confusinger. When I asked why I would want to pay $600 for a phone instead of $200, he insisted I was already paying for the other $400 in my data plan.
I said, "OK, but if I do the $27 for 24 months, it doesn't DECREASE my current plan, it ADDS TO IT".
Well, he said, "NOT if we change you to the shared data plan!"
OK, I said, my granddaughter uses 10 Gigs a month, so that's 2/3rds of the 15 Gig plan you want to sell me, and once I give up my UNLIMITED plan, I can never get it back!
He started getting angry, and there were a couple small children running and screaming in the store, and another salesman brought another couple to our same small table, and it was getting really hectic.
I said, "OK, maybe I'm not understanding something, but I don't see how it benefits me to give up my unlimited plan AND pay $27 a month MORE for a phone that will end up costing me $600 instead of $200. He seemed to be getting angrier, and I called a time-out, and said my wife and granddaughter will step outside and discuss this.
We walked outside, and my wife reminded me that we did our LAST upgrade through BEST BUY, and they had given us a better price on the plan, AND a $50 Best Buy gift card.
SO, off to Best Buy we drive, where a helpful young man tries to sell me on the "next" plan, but when I explain my circumstances, he respond with a big smile "OH, then this wouldn't make any sense for you at all, but OUR phone is $149 instead of $199 PLUS you get a $50 Best Buy gift card that you can immediately apply to the purchase!
So, we got a MUCH better attitude, AND saved $100 bucks by upgrading through Best Buy!
So, how bout it --- are you on one of the unlimited data plans, or a shared plan, or what? And have you had any difficulty trying to EXTEND your unlimited plan?
I'm thinking that the ATT guy must get a bonus or something for getting us out of the unlimited plan, because he sure was determined!
My granddaughter is on my plan, and was due for an upgrade. She wanted a fancy new phone that was going to be $199 with a 2 year contract.
The ATT dude tried to talk us into the "Next" plan, where we paid only $27 up front, and $27 a month for 24 months. That means we pay the FULL PRICE of the $600 phone ON TOP of our current plan. When I resisted, he said he could save me that much money by switching us from our unlimited plan to their shared data plan.
Then it got confusinger. When I asked why I would want to pay $600 for a phone instead of $200, he insisted I was already paying for the other $400 in my data plan.
I said, "OK, but if I do the $27 for 24 months, it doesn't DECREASE my current plan, it ADDS TO IT".
Well, he said, "NOT if we change you to the shared data plan!"
OK, I said, my granddaughter uses 10 Gigs a month, so that's 2/3rds of the 15 Gig plan you want to sell me, and once I give up my UNLIMITED plan, I can never get it back!
He started getting angry, and there were a couple small children running and screaming in the store, and another salesman brought another couple to our same small table, and it was getting really hectic.
I said, "OK, maybe I'm not understanding something, but I don't see how it benefits me to give up my unlimited plan AND pay $27 a month MORE for a phone that will end up costing me $600 instead of $200. He seemed to be getting angrier, and I called a time-out, and said my wife and granddaughter will step outside and discuss this.
We walked outside, and my wife reminded me that we did our LAST upgrade through BEST BUY, and they had given us a better price on the plan, AND a $50 Best Buy gift card.
SO, off to Best Buy we drive, where a helpful young man tries to sell me on the "next" plan, but when I explain my circumstances, he respond with a big smile "OH, then this wouldn't make any sense for you at all, but OUR phone is $149 instead of $199 PLUS you get a $50 Best Buy gift card that you can immediately apply to the purchase!
So, we got a MUCH better attitude, AND saved $100 bucks by upgrading through Best Buy!
So, how bout it --- are you on one of the unlimited data plans, or a shared plan, or what? And have you had any difficulty trying to EXTEND your unlimited plan?
I'm thinking that the ATT guy must get a bonus or something for getting us out of the unlimited plan, because he sure was determined!
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